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December 29, 2023
Kathy Tazic
managing director, client services
Imagine the possibilities: annual recap

As we wrap up 2023, we’re presented with an opportunity to reflect on the new and unexpected challenges our clients faced this year — and their resilience along the way. Employers, risk management and human resource professionals, brokers and c…

December 29, 2023 by Kathy Tazic, managing director, client services
Blog
December 20, 2023
Heather Lawley
global head of diversity, equity and inclusion (DEI) and environmental, social and governance (ESG)
Setting and achieving responsible ESG principles, practices

Whether a company holds and acts in accordance with environmental, social and governance (ESG) principles is no longer a shiny bonus — it’s table stakes for many companies. Prioritizing ESG impacts reputation, influence and engagement with a va…

December 20, 2023 by Heather Lawley, global head of diversity, equity and inclusion (DEI) and environmental, social and governance (ESG)
Blog
December 19, 2023
Eileen Fuentes Ramallo, managing director, managed care ancillary services, and Terri Riley, SVP, managed care practices and client services
Seamless management of injured workers’ care benefits all stakeholders

It’s no secret that healthcare systems can be difficult to navigate. When care is associated with an injury or illness incurred on the job, the complexities of the workers’ compensation system may further compound the challenges. Many employers opt t…

December 19, 2023 by Eileen Fuentes Ramallo, managing director, managed care ancillary services, and Terri Riley, SVP, managed care practices and client services
Blog
November 07, 2023
Dennis Goebel
managing director, care team
The evolution from contact center to care team

The claims industry is dedicated to taking care of people, so front-line customer service roles are among our most critical jobs. The functional name may differ across organizations — call center, service center, contact center — but the …

November 07, 2023 by Dennis Goebel, managing director, care team
Blog
September 27, 2023
Emily Chang, catastrophe and hotel relations manager, and Danielle Thomas, senior operations manager, temporary housing
Caring for our temporary housing colleagues, so they can take care of customers

When you think about first responders, what image comes to mind? For many, it’s police, firefighters, paramedics or 911 operators. Those in the insurance industry may see loss adjusters assessing damage. Unless you work in our field, it’s unlikely yo…

September 27, 2023 by Emily Chang, catastrophe and hotel relations manager, and Danielle Thomas, senior operations manager, temporary housing
Blog
September 05, 2023
Heather Lawley
global head of diversity, equity and inclusion (DEI) and environmental, social and governance (ESG)
International Day of Charity: celebrating our colleagues and community champions

September 5 is the International Day of Charity — offering a chance for organizations to increase and enhance social responsibility around the world, and to celebrate volunteerism and philanthropic activities. Our colleagues demonstrate every d…

September 05, 2023 by Heather Lawley, global head of diversity, equity and inclusion (DEI) and environmental, social and governance (ESG)
Blog
July 17, 2023
Terri Riley
SVP, managed care practices and client services
Unconditional: treating injured workers with care and empathy

Suffering a workplace injury can be a very stressful experience. Going from fully functional to incapacitated in the blink of an eye, combined with angst and uncertainty about the future, makes for a very difficult time for an injured worker. Adding…

July 17, 2023 by Terri Riley, SVP, managed care practices and client services
Blog
July 14, 2023
Mara Petrovsky, SVP of colleague experience and Angie Carter, lead growth and experience consultant
Reimagining the future of training

People are the greatest asset to any organization. When it comes to supporting employees, companies must work toward creating and enhancing effective training programs. Employers are encouraged to rise to the challenge, but are often faced with obsta…

July 14, 2023 by Mara Petrovsky, SVP of colleague experience and Angie Carter, lead growth and experience consultant
Blog
July 05, 2023
Jaysen Eldridge
VP, ancillary operations
Prosthetics for injured workers: specialized care demands specialized expertise

Injuries involving amputation comprise about 0.5% of on-the-job accidents and are among the most devastating and costly workers’ compensation claims. When such an incident occurs, the employer is responsible for making the employee whole again. This …

July 05, 2023 by Jaysen Eldridge, VP, ancillary operations
Blog
June 26, 2023
Jacob Wilson
director of operations, repair solutions
Prepared for commercial repairs: supporting businesses this CAT season

Many in the Northern Hemisphere are celebrating the arrival of summer, but for the southeastern U.S. and Caribbean regions, this time of year ushers in the perils of Atlantic hurricane season. Sedgwick’s repair solutions team has many years of experi…

June 26, 2023 by Jacob Wilson, director of operations, repair solutions
Blog
May 04, 2023
Kim Krauss
managing director, global marketing and communications
Imagine a world where caring counts

At Sedgwick, we have a longtime commitment to supporting communities around the world through our corporate giving efforts. Every year at RIMS, we have the opportunity to build on our efforts by partnering with charities that align with our caring co…

May 04, 2023 by Kim Krauss, managing director, global marketing and communications
Blog
April 27, 2023
Bob Peterson
president
Imagine the possibilities at RIMS 2023

As we come together for RIMS’ RISKWORLD conference April 30 – May 3, Sedgwick’s focus is on helping clients and the broader industry imagine what’s possible with the right knowledge, resources and solutions. There will be many opportunities to engage…

April 27, 2023 by Bob Peterson, president
Blog
March 22, 2023
Danielle Thomas, senior operations manager; Laura Delpiano, VP operations; and Mike Leslie, VP sales, temporary housing
Securing temporary housing after Winter Storm Elliott­

In December 2022, extreme winter weather conditions caused power outages and freezing pipes across the United States — damaging properties and displacing residents. In the days that followed, our temporary housing team took on an increased clai…

March 22, 2023 by Danielle Thomas, senior operations manager; Laura Delpiano, VP operations; and Mike Leslie, VP sales, temporary housing
Blog
March 08, 2023
Co-chairs of Sedgwick’s Women Colleague Resource Group: Alexis Pratt - vice president, operations and Angela Kelly - client operations delivery director
Embracing equity on International Women’s Day

Every year on International Women’s Day, we come together to celebrate the social, economic, and cultural achievements of women — at Sedgwick and around the world. While there has been progress in terms of equity for women in the workplace, we …

March 08, 2023 by Co-chairs of Sedgwick’s Women Colleague Resource Group: Alexis Pratt - vice president, operations and Angela Kelly - client operations delivery director
Blog
February 07, 2023
Mara Petrovsky, SVP of colleague experience and Josh Smith, head of global talent management
Continuing education seen as a "must have" among employees

Supporting an atmosphere of learning by offering ongoing professional development opportunities enables employees to keep their skills sharp, gain new proficiencies, and enjoy personal and professional growth. For employers, providing access to corpo…

February 07, 2023 by Mara Petrovsky, SVP of colleague experience and Josh Smith, head of global talent management
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